RatedOtels is committed to maintaining the privacy of the personal information that our customers provide to us. We completely understand the concerns of our customers regarding their online purchase transactions. We make use of your personal data ONLY to improve and provide you with the services.
We recommend you to take a view of our privacy policy in order to learn how we ensure that your personal information is secure with us.
Information Collection
The information that you put on our website is stored as well as collected as secure data. You are asked the following types of personal questions, i.e., your email and postal addresses, your name, your contact number, etc., in order to identify you. Such details, which are sensitive like payment details, including the number of your credit or debit card, are not included. You may also be asked regarding different information, depending upon the service or the product you choose, for instance, the requirements of the accommodation, tour ticketing, requests for meals, etc.
The customers are also provided with the right of not providing us with certain information regarding him/her.
Information Collection from Partners/Third-Party
We provide employment to business services providers as well as third-party sources in order to perform particular functions. They might have access to such data, which is identifiable and needed to perform operations. Apart from that, they are imposed with a limitation of not disclosing the data or using it for any other purpose—the information included in your account, like your updated addresses and contacts. The collection of information is done to ensure that your updates are current and accurate, which helps us in the facilitation of customers according to their choices.
Your Information Security
Your information security is crucial for us. The information collected when you purchase any travel booking service is stored in limited-access servers. Apart from that, we make use of a higher-grade encryption system in order to transmit data via such channels, which are safe. The payments made are also treated via a higher grade encryption system or 128-bit Secure Socket Layer; therefore, such information which is sensitive, including expiry date, the number of your credit card, CVC, are not saved or stored. Nevertheless, in spite of all these measures of protection, RatedOtels can't take any guarantee that any unofficial introduction of your data will never happen. Any action, which is not caused by RatedOtels's oversight will not hold us responsible. However, in case if any security mistake is made from our end, then the customers have the right to ask us for improvements.
How Your Information Is Used By Us:
Your information is utilized and retained for the reasons below:
- To complete product purchase and booking transactions.
- To provide the customers with modifications updates and booking confirmations.
- To update the account of the customer and maintain it, including the billing, communication, and notifications, etc.
- To respond to the comments and queries of the customers.
- To opt for resolving collection issues as well as disputes.
- To carry out rewards and recognition programs.
- To opt for the prevention of any illegal activities.
- To notify the customers regarding exclusive deals and discounts.
- To carry out surveys.
RatedOtels also makes use of customers' information to carry out such activities, which can bring improvement of our site usage.
How Your Information is shared
RatedOtels may opt for the employment of third-parties companies to provide services on our behalf, and for that, the information of customers and details of bookings might be shared with them. However, we do not share your email addresses with these third-party companies unless it is needed to fill the form to reserve. With the exposure or utilization of any other information, we do not have any control over these third-party companies, and for that, we would recommend our customers go through the privacy policies of these companies. These suppliers might also contact privately if any more information is needed.
- Customers' information, which includes the processing of credit card payments, fraud prevention, and customer services, may be provided to the third-party companies, who would be making the provision of their services on our behalf. Apart from that, we also put a restriction on them for making use or sharing any of your personal information with anyone else.
- If needed, then your information will be shared to respond to orders for any legal methods. RatedOtels has all the rights to defend against any claims or legal objections produced.
- If it is required, then your information would be utilized for the investigation of any illegal activity.
- The information of the customers may also be shared in conjunction with a corporate transaction, for instance, consolidation, merger, asset sale, or bankruptcy.
- To produce useful content, we might also share or aggregate information anonymously with third-party companies, but it will not include any personal information of our customers.
Information Assessment
The users of RatedOtels can have a view of their personal information, and if they find any information incorrect, then they can come in contact with us for correction.
If our customers are not satisfied with the provision of any information, then they can do so, but it will prevent them from making use of certain offers and features.
If the customer doesn't wish to accept a cookie file from RatedOtels, then he/she can disable cookies from the browser. It is important to note that if the customer refuses to accept cookies, then he/she might experience some restrictions in experiencing our site and certain features.
Amendments to Privacy Policy
RatedOtels may bring amendments to the Privacy Policy. We will be informing our customers if any changes or updates are made on our Privacy Policy page. Therefore, we recommend our customers review the Privacy Policy if any changes or updates are made.